Line status: open, answering in one ring --:--:--LAS VEGAS, NVEST. ANSWER TIME: 0:02
HOME / RESULTS / RETAIL & E-COMMERCE

Every inbound lead qualified and booked.

Retail / E-commerce · Lead Qualification · Voice AI

20-min
strategy calls booked
0
inbound leads missed
100%
pre-qualified for the rep

Inbound interest is only worth something if someone answers, asks the right questions, and gets it on the calendar. Most of it dies in a voicemail or a slow callback.

Business context

A commerce platform taking inbound calls from retailers, suppliers, affiliates and existing customers. The company name is withheld; the recording below is re-created with a fictional name.

The constraint

Sales reps. Every inbound call needed discovery before anyone knew whether the caller was a fit, so rep time was the bottleneck for good and bad leads alike.

Before

Reps could not answer every call live. Good-fit prospects waited for callbacks and slipped away, while reps spent hours qualifying callers who went nowhere.

What we built

A Voice AI qualifier that answers every inbound and routes by caller type first (retailer, distributor, affiliate or creator, existing customer). For prospects it runs discovery: what they sell, online or brick-and-mortar, current POS, pain points and monthly volume. It matches them to the right offer and books a 20-minute strategy call on the calendar, confirming business name, email (spelled back) and phone.

Human escalation

Existing customers needing support and non-prospects are routed by type instead of reaching a rep. The rep takes the strategy call with a full brief and owns the sale.

After

No inbound lead goes unanswered, and reps spend their time on pre-qualified, pre-briefed strategy calls instead of sorting callers.

Hear it for yourself

This is a real, unedited AI call recording, re-created with a fictional company name to protect our client.

CLOCKSPEED IMPACT / WHAT CHANGED

Before

Trigger
Inbound call from a mixed audience
Handoffs
Voicemail, callback, discovery call, then booking
Waiting
For a rep to call back and qualify

AI intervention

Agent actions
Caller-type routing, discovery, offer matching, calendar booking
Human escalation
Support callers routed; reps run the qualified strategy call

After

Completion time
Qualified and booked on the first call
Capacity created
Rep hours move from sorting to closing
Customer outcome
A booked call with someone who already knows their situation

Operational change described from the deployment. We publish numbers only when the client has verified them.

VOICE AI FOR SALES

Leads slipping through?
Let's qualify and book them all.

Thirty minutes, no pitch. We'll map your inbound flow and show you what an AI qualifier would book, pre-qualified, for a team your size.

Book my free call →
or call us 24/7 · Show number
Book a free call →