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HOME / VOICE AI / RESTAURANTS

Voice AI for restaurants & hospitality. The phone stops stealing your covers.

During a rush, every ringing phone is a server pulled off the floor or a caller sent to voicemail, a lost reservation, a lost to-go order, a lost catering job. We make sure every call gets answered in one ring: reservations, takeout, catering, and questions, 24/7, without touching your staffing.

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01 / THE PROBLEM

Where restaurants leak covers and orders.

PAIN_01

The phone during the rush

At 7 PM your team is slammed and the phone won't stop. Every call answered is a server off the floor; every call missed is a reservation or order gone to the spot down the block.

PAIN_02

Catering leads that died on hold

A catering or large-party inquiry is worth hundreds or thousands. When it hits a busy line at lunch, it goes to voicemail, and voicemails for catering rarely get returned in time.

PAIN_03

After-hours and off-hours calls

People plan dinners and events at all hours. Calls before you open and after you close are reservations and orders you simply never hear about.

02 / WHAT THE AGENT HANDLES

A host and an order-taker, on every line at once.

INBOUNDEvery ring, while staff stay on the floor

✓Reservations & waitlist
✓Takeout & to-go orders into your POS
✓Catering & large-party inquiries
✓Hours, menu, location & parking questions
✓Private dining & event requests
✓Overflow during peak service
✓After-hours coverage that books, not just records

OUTBOUNDSeats and orders, worked for you

✓Reservation confirmations & reminders
✓Waitlist callbacks to fill cancellations
✓Catering & event follow-up to close
✓Private-dining & holiday-booking outreach
✓Loyalty & reactivation campaigns
✓Post-event follow-up with escalation
PCI-AWARE BY DESIGN

Payments stay where they belong. The agent never reads card numbers aloud or stores them, deposits and payments route through your existing secure checkout, payment links, or your team. It captures the order and the details; your POS and processor handle the money. Full transcripts on every call.

03 / HEAR IT

The Friday 7 PM six-top, seated.

It's the middle of dinner service. The phone rings with a party of six for tonight while two more calls stack up behind it. Your host can't leave the stand, so the calls would normally roll to voicemail, and those covers go elsewhere. Now every line gets answered at once.

Your agent greets the caller, checks availability, books the table, offers the waitlist if you're full, texts a confirmation, and drops it straight into your reservation system, all while your team keeps running the floor.

OpenTableResyToastTockOther reservation/POS via APISMS confirmationsBilingual English/Spanish
CALL · 7:02 PM · RESERVATION● ANSWERED · RING 1

“A party of six tonight, I can do 8:15 on the patio or 8:45 inside. Which would you prefer? Great, you're all set. I'll text you a confirmation right now.”

✓ TABLE BOOKED · ADDED TO RESERVATIONS · SMS SENT

CLOCKSPEED IMPACT / DINNER-RUSH RESERVATION CALL TO SEATED BOOKING

Where a restaurant loses time during service and what the agent removes.

At 7 PM the host stand is slammed and calls stack up. Every answered call pulls a server off the floor, and every missed call is a table booked somewhere else.

Before

Trigger
A guest calls during service to book a table for tonight.
Handoffs
Host leaves the stand, checks the book, confirms, or the call rolls to voicemail during the rush.
Waiting
Stacked calls ring out during peak service, and after-hours calls go unheard.
Systems
Phone system, reservation platform such as OpenTable, Resy, or Tock, POS such as Toast.
Human effort
Hosts and servers step away from guests on the floor to answer and book by hand.
Elapsed time
Minutes on hold during the rush, and voicemails often go unreturned until the covers are lost.

AI intervention

Agent actions
Answers every line at once, checks availability, books the table or offers the waitlist.
Tool calls
Availability lookup, reservation write, waitlist entry, confirmation text.
Integrations
Your reservation platform or POS where API or middleware access allows, otherwise a host-stand handoff.
Decision rules
Books within your party-size, seating, and time rules; large parties and private dining route to your team.
Human escalation
Catering and event pricing, allergy or special requests, complaints, payment issues, and guests asking for a manager.

After

New workflow
Reservation booked and confirmed in one call while staff keep running the floor.
Handoffs
Host-stand interruption removed; the booking appears in your reservation system.
Response time
The first ring, even when several calls arrive at the same moment.
Completion time
Before the guest hangs up, with a confirmation text sent.
Capacity created
Hosts and servers stay with the guests already in the room.
Customer outcome
A guest with a confirmed table instead of a busy signal and a reservation elsewhere.

How this workflow typically runs, not a guaranteed result. An AI Audit measures your real response and completion times first.

Compliance note: The agent must never read or store card numbers; deposits and payments route through your existing secure checkout or payment links.

04 / STRAIGHT ANSWERS
Does it work with OpenTable, Resy, Toast, or Tock?+
Where your reservation or POS platform allows API or middleware access, the agent books tables and submits orders directly. Where direct integration isn't possible, we configure structured handoffs your host stand or kitchen confirms in seconds.
Can it take takeout and catering orders?+
Yes. The agent walks the caller through your menu, captures the order and pickup time, and sends it to your POS or kitchen. For catering it captures headcount, date, and details, then routes the lead to your team to close, payment runs through your secure systems, never read aloud.
What happens during a dinner rush?+
That's exactly the point, the agent answers every line in one ring while your staff stays on the floor. Reservations, to-go orders, and questions are all handled at once, so a ringing phone stops costing you covers and tips.
What does it cost?+
Starter implementations begin at $2,500; advanced deployments with reservation or POS integration, catering capture, and post-call automation typically run $5,000 to $15,000, plus usage. A few recovered catering orders often cover a year of usage.
FREE · 30 MINUTES · NO PITCH

Answer every call, even mid-rush.

Book a strategy call, we'll map your phone volume and catering flow, and show you the math on what missed calls cost a restaurant your size.

Book my free call →

or call us 24/7 · Show number

Implementations start at $2,500FULL PRICING & TIERS ON THE VOICE AI PAGE
See Voice AI pricing →
HOW IT WORKS
Every restaurant call, in one ring.
Call comes in24/7 · ANY VOLUME Voice AI answersin one ring Takes the reservationAnswers hours & menuHandles to-go ordersRoutes to a manager Logged toyour CRM EVERY CALL: TRANSCRIBED · SUMMARIZED · LOGGED TO YOUR CRM
YOUR FREE CALL / WHAT ACTUALLY HAPPENS

Thirty minutes. Here's exactly how it goes.

STEP_01

We learn your calls

A few quick questions about how calls hit your restaurant, reservations, takeout, hours and wait-time questions, and the calls you can't get to during a rush. No prep needed.

STEP_02

You hear it live

We put a voice agent on a real restaurant call live, a guest booking a reservation or placing a takeout order, taken and confirmed, so you hear how it handles a rush-hour call.

STEP_03

You get a plan & a number

You leave with the exact first thing we'd build, a ballpark price, and an honest ROI estimate · enough to decide. No contract, no obligation.

VOICE AI FOR RESTAURANTS

Full tables start
with answered calls.

Thirty minutes, no pitch. We'll show you where covers and catering are slipping away and what a deployment looks like for your restaurant.

Schedule a consultation →
or call us 24/7 · Show number
Schedule a consultation →