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HOME / VOICE AI / AUTOMOTIVE & TRANSPORTATION

Voice AI for automotive. Service books itself. Sales transfers hot.

Dealership phones are chaos: service callers on hold, sales leads bouncing off a busy BDC, parts calls landing at the wrong desk, and transport customers asking where their vehicle is. We build Voice AI that answers every line, routes every caller, books service directly, and qualifies sales leads before they hit a human.

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01 / THE PROBLEM

Every department leaks in its own way.

PAIN_01

Service holds kill CSI and bookings

Service callers sit on hold while advisors juggle the drive lane. Some hang up and book elsewhere; the rest start their visit already annoyed — and it shows in your scores.

PAIN_02

Sales leads cool off in minutes

An internet lead who calls and misses is a lead your competitor wins. BDC teams can't answer everything at once — and after hours, nobody answers at all.

PAIN_03

Status calls bury dispatch

For transport and logistics, "where's my vehicle?" calls interrupt dispatchers all day — repetitive questions your tracking system could answer instantly.

02 / WHAT THE AGENT HANDLES

One agent. Every department covered.

INBOUNDDealership & service lines

✓Service appointment booking with the right op codes
✓Sales lead qualification and hot transfer to available reps
✓Multi-department routing: sales, service, parts, finance
✓Parts availability calls routed with context
✓Hours, directions, loaner, and shuttle questions
✓Shipment and delivery status from live tracking data
✓Transport quote intake: route, vehicle, condition, timing

OUTBOUNDFollow-up that actually happens

✓Internet lead follow-up within minutes, not hours
✓Service appointment reminders and recall outreach
✓Declined-service follow-up campaigns
✓Transport quote follow-up until booked
✓Delivery confirmations and ETA updates
✓CSI and post-service satisfaction calls
DMS-CONNECTED

Built into the systems your store already runs. Where your DMS, CRM, or scheduler allows API access — CDK, Reynolds & Reynolds, Dealertrack, VinSolutions, DealerSocket, Xtime, and others — the agent books real appointments, logs real leads, and looks up real customers. For transport operations, we connect to your TMS so status calls answer themselves.

03 / HEAR IT

Saturday, 6:40 PM. Service is closed. The agent isn't.

A customer's check-engine light comes on during a weekend road trip. Service closed forty minutes ago. Your agent answers, checks Monday's schedule, books the 7:30 AM drop-off with a loaner noted, and texts the confirmation — and your advisor walks in Monday to a full, clean schedule.

On the sales side: an internet lead calls at 9 PM, gets qualified — model, trade-in, timeline, financing — and is booked for a test drive with the confirmation already in your CRM.

CDKReynolds & ReynoldsDealertrackVinSolutionsDealerSocketXtimeTMS / tracking systemsSMS confirmationsBilingual English/Spanish
CALL · SAT 6:40 PM · SERVICE LINE● ANSWERED · RING 1

“I can get you in Monday at 7:30 AM for diagnostics, and I've noted you'll need a loaner. If the light starts flashing before then, pull over and give us a call — I'll flag it as urgent.”

✓ SERVICE BOOKED · LOANER NOTED · CONFIRMATION TEXTED

04 / STRAIGHT ANSWERS
Can it route between sales, service, parts, and finance?+
Yes — multi-department routing is the core use case for dealerships. The agent understands what the caller needs, routes to the right department or person, and books service directly when that's the request.
Does it integrate with our DMS or CRM?+
Where your DMS or CRM allows API access — CDK, Reynolds, Dealertrack, VinSolutions, DealerSocket, and others — we integrate scheduling, customer lookup, and lead logging. Otherwise we configure structured handoffs to your BDC.
Can it collect auto transport quotes?+
Yes — origin, destination, vehicle details, running condition, timeframe, and contact info, captured conversationally and pushed to your quoting system or CRM, with automatic follow-up on unclosed quotes.
What about shipment status calls?+
Connected to your TMS or tracking data, the agent answers where-is-my-vehicle calls instantly — no hold queue, no dispatcher interruption — and escalates exceptions to your team.
FREE · 30 MINUTES · NO PITCH

Bring your call volume. We'll bring the math.

Dealership or transport operation — we'll map your departments, your systems, and the highest-ROI place to start.

Book my free call →

or call us 24/7 — +1 (725) 999-0279

Implementations start at $2,500FULL PRICING & TIERS ON THE VOICE AI PAGE
See Voice AI pricing →
VOICE AI FOR AUTOMOTIVE & TRANSPORTATION

Every line answered.
Every department covered.

Thirty minutes, no pitch. We'll find where calls are costing you deals, RO count, and CSI — and show you the fix.

Schedule a consultation →
or call us 24/7 — +1 (725) 999-0279
Schedule a consultation →