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Best AI receptionist services compared for 2026.

Comparison · Prices checked November 3, 2026 · By Adam Golob

Short answer: for most small businesses, an AI receptionist app costs between $14 and $150 a month to start, and the right one depends on what you need it to do. If you only need calls answered and messages taken, the cheapest plans (AI-Receptionist.com, Upfirst, Dialzara) work. If you need appointments booked on the call, look at Rosie's Scale plan, My AI Front Desk or Smith.ai. If you want a real person behind the AI, Smith.ai and Ruby offer that. Dental offices have specialist options such as Dentina.AI and Viva AI.

Every price below comes from the vendor's own pricing page, checked on November 3, 2026. Where a vendor does not publish a number, we say so instead of guessing. Disclosure: we build custom voice agents. We appear only in the custom-build row.

Cheapest that worksAI-Receptionist.com from $14/month, Upfirst from $24.95/month.
Books appointments on the callRosie Scale ($149/month), My AI Front Desk, Smith.ai.
AI with a human behind itSmith.ai (AI plus live receptionists) or Ruby (people first).
Already on a business phone systemRingCentral AI Receptionist, Sona by Quo, Zoom Virtual Agent Receptionist.
Dental officesDentina.AI or Viva AI, both built around dental scheduling.

AI receptionist services compared

AI receptionists for small business
ServiceEntry planExtra usageHuman backupBest for
AI-Receptionist.com$14/month for 75 minutes$0.25/min booster packsTransfers to your own numbersThe lowest sticker price
Upfirst$24.95/month for 30 calls ($20 billed annually)$1.50 per callNoSimple per-call answering
Dialzara$29/month for 60 minutes$0.48/minTransfer to your team on Elite ($349)Very low call volume
Rosie$49/month for 250 minutesNot publishedTransfer to your team from $149Home services and trades
RingCentral AI Receptionist$49/month for 100 minutes$0.50/minHandoff to your users and queuesBusinesses already on RingCentral
Goodcall$79/month for 100 unique callers$0.79 per extra callerNot describedMany short repeat calls
My AI Front Desk$99/month for 200 minutes ($79 billed annually)$0.25/minCall transfer to your teamVoice, text and chat in one
Smith.ai AI ReceptionistFree for 25 calls; Pro $150/month for 75 calls$2.17 to $2.50 per call on ProYes, live North America receptionistsFirms that want people behind the AI
Sona by QuoIncluded with Quo plans from $15 per user/month (billed annually); 10 AI calls free$1.00 per call, lower on paid tiersNot statedTeams already on Quo (formerly OpenPhone)

Zoom also sells a Virtual Agent Receptionist that works with any phone system; its launch announcement (July 2026) lists $29.99/month for 100 minutes.

If you want a person on every call

Human-first answering
ServiceEntry planWhat you getBest for
Ruby$250/month for 50 receptionist minutesLive receptionists; AI is used for call routing and transcriptsBusinesses that want a person on every call

Dental-specific voice AI

Dental calls have their own rules: new-patient intake, insurance questions, hygiene recall and emergencies. These tools are built for that.

Dental-specific voice AI
ServicePublished priceNotes
Dentina.AIFrom $299 per location/month (billed annually)Up to 3 providers, unlimited calls; warm transfer on Premium ($399)
Viva AIGold $349/monthCredit-based; live transfer to staff on Platinum ($899) and up
AriniNot published (demo)Dental AI receptionist plus outbound calling
WeaveBase plans from $199/month; AI Receptionist add-on not publishedAdd-on is in early access

Bola AI often shows up in dental AI lists, but it does clinical voice charting, not phone answering. More on dental: Voice AI for dental offices.

Build it yourself, or have it built

Build-it-yourself platforms (per minute)
PlatformPriceNotes
Retell AIAbout $0.07 to $0.31/min, pay as you goNo platform fee; $10 free credit; you or an agency build the agent
Vapi$0.05/min hosting plus provider costs$5 free credit; HIPAA add-on is extra
The AI Agency USA (custom build)Starter builds from about $2,500 plus usageBuilt, tested and maintained for you; books, qualifies and routes by your rules

What an AI phone answering service really costs

Compare on your real volume, because vendors count differently: per minute (most), per call (Smith.ai, Upfirst, Sona), per unique caller (Goodcall) or in credits (Viva AI, My AI Front Desk). At 300 calls a month averaging two minutes, a $0.25-per-minute plan comes to about $150, while a $2.00-per-call plan comes to about $600. Our AI receptionist cost guide compares apps against a human answering service and a hired receptionist, and the missed-call calculator shows what unanswered calls cost you now.

How to pick one

  1. Decide the job. Taking messages, booking appointments and qualifying leads are different jobs at different price points.
  2. Check the integration. Confirm it books into the calendar or software you already use.
  3. Call it yourself. Every service here has a trial, a free tier or a demo. Call it with your hardest real question.
  4. Check the handoff. Find out exactly what happens when a caller asks for a person or has an emergency.
  5. Price your volume. Run last month's call count through each pricing page.

When a custom agent makes sense

Off-the-shelf apps are the right start for most businesses. A custom agent earns its cost when calls need your rules (service area, insurance, which provider), when it has to write into your CRM or practice software, or when a single mishandled call is expensive. That is what we build: custom voice AI agents that answer in one ring, 24/7. We are based in Las Vegas and work with businesses across the U.S.

Common questions

What is the best AI receptionist for a small business?+
It depends on the job. For the lowest price, AI-Receptionist.com (from $14/month) and Upfirst (from $24.95/month). For booking appointments during the call, Rosie Scale, My AI Front Desk or Smith.ai. For AI with live human backup, Smith.ai or Ruby. For dental offices, Dentina.AI or Viva AI.
How much does an AI phone answering service cost?+
Self-serve AI receptionist plans start between $14 and $150 a month, with extra usage billed per minute, per call or per caller. Human-first services such as Ruby start at $250 a month for 50 minutes. Custom-built agents are priced per project plus usage.
What is the cheapest way to add an AI receptionist?+
The lowest published entry plans are AI-Receptionist.com at $14 a month for 75 minutes and Upfirst at $24.95 a month for 30 calls. Smith.ai also has a free tier for 25 calls a month. Check that the plan includes the features you need, because booking and call transfer are often on higher tiers.
Can an AI receptionist answer calls 24/7?+
Yes. Every AI receptionist in this comparison answers around the clock, including nights, weekends and holidays. The differences are in what it can do on the call (take a message, book, qualify, transfer) and how it is billed.
What is the best voice AI for a dental clinic?+
Dental-specific options include Dentina.AI (from $299 per location/month), Viva AI (from $349/month), Arini and the Weave AI Receptionist add-on, which do not publish prices. A custom voice agent is worth considering when you need it to book directly into Dentrix, Eaglesoft or Open Dental with your own rules.
NOT SURE WHICH ONE FITS?

Tell us how your calls and bookings come in today. On a free 30-minute call we will tell you which of these tools fits, including when an off-the-shelf app is the right answer and you do not need us.

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